Privacy Policy

Operator and contact

MonitorMyGEO is operated by BigDoor AI. Privacy, account, export and deletion requests can be sent to viisesh@bigdoor.ai.

Information we process

• Account details, workspace membership and authentication records.
• Project websites, prompts, competitor context and audit configuration supplied by users.
• Provider responses, citations, model metadata, token usage, latency, errors and estimated cost retained as audit evidence.
• Billing and subscription identifiers received from Stripe; MonitorMyGEO does not store full payment-card details.
• Transactional email delivery metadata received from Resend.
• Operational security logs, rate-limit records, worker health and job status information.

Website crawling and AI providers

MonitorMyGEO fetches public pages from websites submitted by users to build project context, run readiness checks and, where enabled, compare later public-site changes. Requests to private, local and metadata network ranges are blocked.

Audit prompts and relevant website context may be sent to configured AI providers including OpenAI, Anthropic, Perplexity and Google. Processing by those providers is also governed by the terms and privacy settings of the configured provider accounts.

Retention and deletion

Audit evidence, account records and operational records are retained only for as long as reasonably necessary to provide the service, preserve requested history, resolve security or billing issues, and meet applicable legal obligations. You may request deletion or export through the support contact above; some records may need to be retained where law or legitimate security and accounting requirements apply.

Service providers and international processing

Information is shared only with infrastructure and service providers needed to operate the product, which may include Vercel, Supabase, OpenAI, Anthropic, Perplexity, Google, Stripe and Resend. These providers may process information in countries other than the country in which you are located, subject to their contractual and legal safeguards.

Security and user choices

MonitorMyGEO uses signed HTTP-only sessions, server-side provider credentials, workspace-scoped authorization, rate limiting, audit budgets and network-request protections. No internet service can be guaranteed completely secure.

Requests for access, correction, export or deletion can be sent to viisesh@bigdoor.ai. Rights and response requirements vary by applicable law.